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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The barefoot shoe you trust — now easier than ever to wear. Premium suede. Hands-free entry. Same barefoot performance. Getting out the door should be as effortless as moving in your shoes.
“The hands-free step in is very nice and I almost forget I have shoes on at all!” – Vic L. Hands-Free. Every Time.The Coast Suede's structured curved heel lets you step in without fuss — no hands required. Whether you're grabbing the leash, running errands, or jet-setting, Coast Suede makes natural movement effortless. Step in and go.
Barefoot Comfort. Elevated Look.A zero-drop sole keeps your posture naturally aligned. The wide toe box gives your toes room to spread and relax. The flexible outsole delivers real ground feel and genuine protection without bulk or stiffness. Minimal, modern, and versatile — sleek enough for a casual night out, comfortable enough for every day. No compromises. Just movement.
Built for Natural Movement. Designed for Real Life. Step-In DesignOpen collar and and curved heel make entry effortless — no bending, no lacing.
Barefoot FeelZero-drop sole, wide toe box, and flexible outsole deliver natural ground feel and real protection without the bulk — lightweight and comfortable from the first step to the last.
Elevated Suede StylePremium suede give you a casually elevated look that pairs effortlessly with anything — joggers, jeans, or a night out. Minimal styling, maximum versatility.
To clean your Xero Shoes, hand wash with warm water, mild soap and allow them to air dry. We do not recommend putting them in the washing machine or dryer.
We ship internationally using services shown at checkout; costs and options vary by destination and weight. All shipments include a tracking number (tracking visibility may vary by service and destination). Typical delivery is ~1–3 weeks, and customs processing can extend timelines. Import duties/fees may apply and are the recipient’s responsibility.
If you’re unsure whether we ship to your country, please reach out via our self-service support portal for more information. For the most up-to-date details, please refer to our Shipping Policy.
Also, check our store locator at www.xeroshoes.com/pages/stores. There may be a Xero Shoes dealer closer to you.
How do I send a gift certificate?After you purchase a gift certificate, you'll be able to enter an email address for the recipient.
You could email it to yourself and forward it at a later time if you like.
You can also take the Gift Certificate code and send it to the recipient.
What's your return policy? Please go to Xero Shoes Return Policy page to learn about our 30-day return policy.The Genesis sandal fits true to size.
Since the foot is three-dimensional, any two-dimensional measuring tool, such as a ruler or Brannock device®, can only approximate your true shoe size. Manufacturers model their shoes on different foot shapes, so sizing may vary accordingly.
Note: our sizing recommendations are based on customer feedback and do not ensure a proper fit.
The Genesis sandal is a unisex style. For example a men’s 7 is the same exact shoe as a women’s 8.
The sole of the Genesis is very thin and flexible. We recommend a snug fit for this style.
Click here to see a comparison chart to help choose the perfect Xero sandal for you!
If you normally buy a Euro or UK Size, check out the handy conversion chart beside.
Note: Be sure to print the templates at Actual Size (100% Scale) and verify with a ruler after printing.
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