




Couldn't load pickup availability
Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Our replacement shoe insoles are mostly interchangeable, but they do come in 3 main types. We have Athletic, Lifestyle, and Reflective for added insulation. Some styles have insoles specialized to the style. Insoles are sold in pairs.
If you are looking for replacements for a specific shoe style, use the Size Guide linked above to decide which insoles you need.
The Genesis sandal fits true to size.
Since the foot is three-dimensional, any two-dimensional measuring tool, such as a ruler or Brannock device®, can only approximate your true shoe size. Manufacturers model their shoes on different foot shapes, so sizing may vary accordingly.
Note: our sizing recommendations are based on customer feedback and do not ensure a proper fit.
The Genesis sandal is a unisex style. For example a men’s 7 is the same exact shoe as a women’s 8.
The sole of the Genesis is very thin and flexible. We recommend a snug fit for this style.
Click here to see a comparison chart to help choose the perfect Xero sandal for you!
If you normally buy a Euro or UK Size, check out the handy conversion chart beside.
Note: Be sure to print the templates at Actual Size (100% Scale) and verify with a ruler after printing.
Thanks for subscribing!
This email has been registered!